SICV&GIS 2018

EGS Congress 2020 Cancellation FAQs 

Q. I previously registered for EGS 2020 but I am unable to attend on the new dates, will I receive a refund? 

A. As a consequence of the postponement of the EGS congress caused by the spread of the SARS-CoV- 2, in case a delegate already registered will not be able to attend the congress on the new dates, the paid registration will be refunded if the refund request is received before 30 June 2020 (€ 30,00 will be deducted to cover administrative expenses). 
Cancellation requests received between 1 July 2020 and 31 August 2020, will be granted a credit voucher equivalent to the amount paid, which can be used to participate in future EGS events. 
After 31 August cancellations will be subject to the cancellation policy indicated on our website
Please contact OIC at registrationegs@oic.it for further details.  

Q. What will happen to my hotel reservation? 

A. As a consequence of the postponement of the EGS congress caused by the spread of the SARS-CoV- 2, hotel reservations booked through the conference organizer OIC, or through the meeting on-line registration platform, will be automatically re-booked for the new dates. 
If you are unable to attend the re-arranged EGS congress, in order to cancel your reservation made through OIC, please contact registrationegs@oic.it, not later than 30 June 2020, to obtain a refund (€ 25,00 will be deducted to cover administrative expenses). 
After this deadline, hotel cancellations will be subject to the cancellation policy indicated on our website 
Important:  If you booked your hotel outside of the registration system or added extra hotel nights, it is your responsibility to cancel the booking. 

Q. Will EGS reimburse my airfare? 

A. EGS policy states that airline tickets are purchased at the expense of the individual, therefore tickets will not be refunded by EGS/OIC.
The EGS recommends that you contact the airline directly to learn more about cancellation and refund policies.
We understand that many airlines are providing flexible refund options due to the COVID-19 pandemic. 

Q. My abstract was accepted at EGS 2020. Will my abstract be transferred to EGS postponed dates? 

A. If you submitted an abstract for EGS 2020 and this was accepted, you will be notified about the day and time to present at the rescheduled congress.