EGS Congress 2020 Cancellation FAQs 

Q. I had registered for the face-to-face and now the format has changed to virtual, will I receive a refund?  

A. All the Face-to-face fees will be refunded for the difference with the virtual fee.

Q. I did not cancel my registration since I was committed to participating face-to-face on 13-15 December, now I do not wish to participate in the new virtual event on 12-13 December, will I receive a refund?

A. As a consequence of the changed format of the EGS Congress, caused by the second wave of the COVID-19, in case a delegate already registered face-to-face will not be able to virtually attend the congress on the new dates, the paid registration will be refunded (deducted € 30,00 for administrative expenses) if required within 14 November 2020.
From 15 November cancellations will be subject to the cancellation policy indicated on our website

Please contact OIC at for further details.

Q. What will happen to my hotel reservation? 

A. As a consequence of the postponement of the EGS congress caused by the spread of the SARS-CoV- 2, hotel reservations booked through the conference organizer OIC, or through the meeting on-line registration platform, will be automatically re-booked for the new dates. 
If you are unable to attend the re-arranged EGS congress, in order to cancel your reservation made through OIC, please contact, not later than 30 June 2020, to obtain a refund (€ 25,00 will be deducted to cover administrative expenses). 
After this deadline, hotel cancellations will be subject to the cancellation policy indicated on our website 
Important:  If you booked your hotel outside of the registration system or added extra hotel nights, it is your responsibility to cancel the booking. 

Q. Will EGS reimburse my airfare? 

A. EGS policy states that airline tickets are purchased at the expense of the individual, therefore tickets will not be refunded by EGS/OIC.
The EGS recommends that you contact the airline directly to learn more about cancellation and refund policies.
We understand that many airlines are providing flexible refund options due to the COVID-19 pandemic. 

Q. My abstract was accepted at EGS 2020. Will my abstract be transferred to EGS postponed dates?

A. If you submitted an abstract for EGS 2020 and this was accepted, please note that only e.poster will be presented.
You will be notified about the guidelines to prepare and upload it, according to the new virtual format. 

Please contact OIC at for further details.